The Clothing and Heraldry Product Support
Integration Directorate is responsible for the
issuance of medals, decorations and awards to
Army veterans and their next of kin.
For veterans who were discharged or retired
prior to 1 October 2002, Medals may be requested
by sending a written request along with a copy
of the DD 214 or other discharge papers, and
death certificate if applicable, to:
National Personnel Records Center (NPRC)
Military Personnel Records
1 Archive Drive
St. Louis, MO 63138
The request can also be submitted electronically
through the NPRC website -
http://www.archives.gov/veterans
For veterans who were separated, discharged or
retired after 1 October 2002, Medals may be
requested by sending a written request along
with a copy of the DD 214 or other discharge
papers to:
U.S. Army Human Resources Command - Fort Knox
Attn: AHRC-PDP-A
1600 Spearhead Division Avenue
Ft. Knox, KY 40122
The customer service number at HRC is
1-888-276-9472. The HRC web site is:
https://www.hrc.army.mil
NPRC/HRC-STL are responsible for determining
eligibility of the medals and an electronic file
is sent to the Clothing and Heraldry PSID for
shipment of the medals. Status of individual
requests that have been sent to Clothing and
Heraldry PSID can be found at -
http://www.veteranmedals.army.mil. For status of
individual requests that have not yet been sent
to Clothing and Heraldry PSID, please contact
NPRC at mprstatus@nara.gov
The Clothing and Heraldry PSID customer service
toll free number is 1-877-827-9026. |