Phone Number
1-877-827-9026 Option 4
With Questions or Issues in Regards to Medals
For Medal status inquiries please email:
usarmy.natick.tacom.mbx.ilsc-veterans-medals@army.mil
For veterans who were discharged or retired prior to 1 October 2002, Medals may be requested by sending a written request along with a copy of the DD 214 or other discharge papers to:
National Personnel Records Center (NPRC)
1 Archives Drive
St. Louis, MO 63138-1002
The request can also be submitted electronically through the NPRC website - http://vetrecs.archives.gov/
For veterans who were separated, discharged or retired after 1 October 2002, Medals may be requested by sending a written request along with a copy of the DD 214 or other discharge papers to:
Army Human Resources Command (AHRC)
Awards & Decorations Branch (AHRC-PDP-A)
1600 Spearhead Division Ave.
Fort Knox, KY 40122-5408
You can contact the Army Human Resources Command at:
phone: 1-888-ARMYHRC (1-888-276-9472)
email: usarmy.knox.hrc.mbx.tagd-ask-hrc@mail.mil
The AHRC web site is: https://www.hrc.army.mil
NPRC/AHRC are responsible for determining eligibility of the medals and an electronic file is sent to the Clothing and Heraldry PSID for shipment of the medals.